Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at maker29333@gmail.com. Please note that returns must be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return shipping label together with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at maker29333@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if an item is defective, damaged or incorrect so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (including food, flowers or plants), custom products (including special orders or personalized items) and personal-care goods (including beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact us if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to receive the item you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period
Notwithstanding the above, if merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As stated above, your item must be in the same condition in which you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will notify you after we receive and inspect your return and let you know whether the refund has been approved. If approved, the refund will be issued automatically to your original payment method within 10 business days. Please remember that your bank or credit-card company may also require time to process and post the refund.
If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at maker29333@gmail.com.